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Question

How do I automate pickup requests from Microsoft Teams to Detrack using Zapier?


Connecting Microsoft Teams with Detrack - Logistical application 

 

We are looking to use Zapier to bridge the gap between Microsoft Teams and Detrack (our current logistics software)

When a sales rep has a pickup ready at an account, they currently send a picture and message via teams to the ops group. We then manually enter that pickup from that specific account into Detrack and assign the job to a driver. The accounts address auto populates into detrack when we load the account name into the job. 

 

Goal : When a rep would message with “PICKUP (ACCOUNT NAME)” in teams, we would like to use Zapier to load a Detrack job. In addition, when its loads the job, they keyword account also gets populated within that job. Is this a possibility with Zapier? 

 

Thanks 

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2 replies

Troy Tessalone
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JammerS
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  • Zapier Staff
  • 2350 replies
  • January 20, 2025

Hi ​@Joey ZB,
 
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.