I'm using a structure where I capture new email messages and make some filters, depending on the filters I need to create a service request within Jira. So far everything works perfectly. The problem is when I need to attach images in the description field of the Jira Service Manager the image breaks.or it won't
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Hi
For us to have more info, post screenshots showing how your Zap step is configured in EDIT mode so we can see the field types and field mappings.
Hi
Just to advise, when posting a screenshot to the Community, it is essential to obscure any sensitive information within the screenshot for security purposes. Thank you. We're looking forward to troubleshooting your issue further.
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