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Question

How do I attach images to the description field in Jira Service Manager using Zapier?

  • November 5, 2024
  • 2 replies
  • 23 views
C

I'm using a structure where I capture new email messages and make some filters, depending on the filters I need to create a service request within Jira. So far everything works perfectly. The problem is when I need to attach images in the description field of the Jira Service Manager the image breaks.or it won't

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • November 5, 2024

Hi @Cristiano Ss 

For us to have more info, post screenshots showing how your Zap step is configured in EDIT mode so we can see the field types and field mappings.

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
JammerS
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  • JammerSZapier Staff
  • Zapier Staff
  • November 6, 2024

Hi @Cristiano Ss,

 

Just to advise, when posting a screenshot to the Community, it is essential to obscure any sensitive information within the screenshot for security purposes. Thank you. We're looking forward to troubleshooting your issue further.

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