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How do I upload attachments to ticket in Autotask? 

Hi @krato 

Good question.

Are there fields for files/attachments on these Autotask Zap actions?

  • Create Ticket
  • Update Ticket

 

If not, then you may have to look into using the Autotask API:

https://ww1.autotask.net/help/developerhelp/Content/APIs/REST/REST_API_Home.htm