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  • How do I add new order number to notes field on Zendesk without creating new user?
Question

How do I add new order number to notes field on Zendesk without creating new user?

  • 19 July 2023
  • 2 replies
  • 20 views
ecommerce

Hello,

  1. I have a zap setup to create new user in Zendesk after an order from Woocoomerce is created. some of the fields entered to Zendesk as a result include order number. Is there a way to add new order number into the notes field on Zendesk when the same customer creates another order without having to create new user in Zendesk?
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @ecommerce 

Good question.

 

Try this Zap action: WooCommerce - Update User

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
SamB
Rank
Userlevel 7
Badge +11

Welcome to the Community, @ecommerce! 🎉 

Just wanted to check in to see how you got on with the Update User (Zendesk) action Troy suggested. Were you able to use it to add the new order number to the notes field as hoped? 

Let us know if you still need any help here! 🙂

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