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Best answer

How can I receive dynamic data such as full name, phone, and email from Facebook Lead Ads?

  • June 26, 2022
  • 3 replies
  • 69 views
V

Hello! I have Zapier configured with Facebook Ads (Lead Generation) and with my CRM, I receive the information of source, medium, campaign (which are static), but the full name, phone and email that are fields filled with the data, I do not receive them. All this arrives blank, the lead without personal data. If I change this and leave my personal data (as an example) in the fields, I do receive the complete lead... Has it happened to you? What should I do? Thank you!

Best answer by Pd Solanki

Yes, happened before. I created new zap, removed connection and connected again. It worked. 

Test After new connection and new Zap 

Lead Ads Testing Tool - Facebook for Developers

If you still facing issue WhatsApp me on xxx

 

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting. 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Pd Solanki
  • Pd Solanki
  • New
  • Answer
  • June 26, 2022

Yes, happened before. I created new zap, removed connection and connected again. It worked. 

Test After new connection and new Zap 

Lead Ads Testing Tool - Facebook for Developers

If you still facing issue WhatsApp me on xxx

 

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting. 

    christina.d
    Forum|alt.badge.img+9
    • christina.dZapier Staff
    • Zapier Staff
    • July 1, 2022

    Hey there @vprato! I wanted to swing by and see if @Pd Solanki recommendations helped get this sorted for you?

    Keep us posted! We’d love to know. 🤗

    V
    • vpratoBeginner
    • Author
    • Beginner
    • July 1, 2022

    Yes, happened before. I created new zap, removed connection and connected again. It worked. 

    Test After new connection and new Zap 

    Lead Ads Testing Tool - Facebook for Developers

    If you still facing issue WhatsApp me on xxx

    Thank you!!! It works now!! Really appreciate it! :)

     

    This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting. 

     

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