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Question

How can I configure a Zap to send customized voicemail message with Bland AI calls?

  • June 15, 2024
  • 1 reply
  • 33 views

I am sending call requests to Bland.ai through Zapier. When I receive a lead, I use Zapier to initiate a call to that lead via Bland.ai. I want the AI to leave a voicemail if the call is answered by a voicemail system instead of a human. In Bland.ai's call settings, I see an option to enter a customized voicemail message. However, when I send a call using Zapier, while I can enable machine detection, I don't see an option to input my customized voicemail message. Please help me resolve this issue. How can I configure the system to ensure the customized voicemail message is delivered when the call goes to voicemail through Zapier?

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • June 15, 2024

Hi @Sergio Fernadez 

If the Zap app action does not have the desired input field, then try reaching out to Bland.ai Support for possible guidance with their Zap app integration.