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Question

How Can I Automate Sending Emails When a Stripe Subscription Trial Is Ending?

  • April 5, 2025
  • 2 replies
  • 37 views

Hi, 

I’m looking to set up an automation to send reminder emails to my customers when their Stripe subscription trial is ending. I’m using Zapier to handle this, but I’m running into a bit of confusion.

I know there isn't a direct "Trial Will End" trigger in Zapier for Stripe. 

Can anyone provide guidance on:

  1. How to set up a delay or a time-based filter in Zapier to send an email 7 days before the trial ends?

  2. Any other tips for automating this process effectively?

Thanks in advance for your help!

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 6, 2025

Hi ​@rdev 

Try this Zap trigger: Stripe - New Event

  • Test Mode = False
  • Event Types: Customer.Subscription.Trial_Will_End

 

 

 


SamB
Community Manager
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  • Community Manager
  • April 25, 2025

Hi there ​@rdev 👋

How did you get on with the New Event trigger Troy suggested? Did that work as hoped?

Keen to make sure everything’s sorted so please let us know if you need any further help at all! 🙂