Im setting up a zap where any new tickets generated in zendesk will trigger an alert in pagerduty. I was able to set up zendesk trigger end but when i go to pagerduty action part i’m stuck at Integration Key Field and so on
when i choose the value it’s not giving me anything but in custom mode bunch of fragments of testing ticket content coming up. same for incident key, source URL, source Name. could someone please explain what those fields are meant for. Do i need to set up anything from pagerduty end? I’ve already created a service in pd and not sure what integration to add there. Any help would be appreciated
Thanks
