Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Help Formatting Link in OpenPhone SMS with Zapier webhooks

  • June 8, 2025
  • 6 replies
  • 57 views
V

Hey team,

I’m trying to find a way to format a hyperlink in messages sent through the OpenPhone app. Ideally, I want to replace a full HTTPS link ( a basic questionnaire we send to customers) with a cleaner-looking word or phrase like “Your Offer.”

I looked into using webhooks based on some Google suggestions, but it seems OpenPhone doesn’t support hyperlink formatting in SMS. I’ve since turned to Zapier, but I’m still limited by the SMS text format.

Is there a way around this — maybe a trick with Zapier or a link shortener — that anyone has used successfully to make links look more professional in SMS?

Appreciate any tips or guidance!

Thanks,
Sergey

Best answer by jayeshkumarbhatia

Hey ​@Velikan ,

 

Hyperlink a text is not possible. Instead why not shorten the URL through Bitly or related app with your custom word?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

jayeshkumarbhatia
Forum|alt.badge.img+7
  • jayeshkumarbhatiaZapier Solution Partner
  • Zapier Solution Partner
  • 735 replies
  • Answer
  • June 9, 2025

Hey ​@Velikan ,

 

Hyperlink a text is not possible. Instead why not shorten the URL through Bitly or related app with your custom word?

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34004 replies
  • June 9, 2025

Hi ​@Velikan 

List of URL Shortener Zap apps: https://zapier.com/apps/categories/url-shorten

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
V
  • VelikanBeginner
  • Author
  • Beginner
  • 2 replies
  • June 9, 2025

Thank you guys! 

SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • 9662 replies
  • June 25, 2025

Hey ​@Velikan, just checking in! 👋

Did you have any luck with Bitly or one of the other URL shortener apps? Or did you find an alternative solution?

Want to make sure this got sorted—please keep us posted on how it went. 🙂

V
  • VelikanBeginner
  • Author
  • Beginner
  • 2 replies
  • June 26, 2025

Hi Sam, thanks for following up! Yes I found a suitable solution. I just went with a URL shortened for now, looks like it works. Thank you!

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • 6780 replies
  • June 26, 2025

That’s great news ​@Velikan! A huge thanks to everyone who lent a hand here.

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

Terms & ConditionsAccessibility statement