We don't know what this error message means.
All we want to do is Sell a webinar through WooCommerce / Zoom webinar, and capture the participants information to Constant Contact. Been trying for days.
We had trouble sending your test through.
[{"code":"300","message":"The parameter is required: phone","description":"Refer to URL: https://zoomappdocs.docs.stoplight.io/zapier"}]
Best answer by jesse
Just following up on this thread with the solution to this issue.
The Zoom account has a required field that cannot be updated through the Zap, leading to this issue:
To fix this, you can edit the field "Phone" in Zoom, to make it optional. Right now, the only fields that Zoom displays are "Email", "First Name" and "Last Name". Other fields should be made optional to avoid this issue.
This help page in Zoom which explains how to mark fields required or not: https://support.zoom.us/hc/en-us/articles/202835649-Webinar-Registration-Customization.
+10We'd be able to better help you with some screenshots of your zap steps and their settings so we can tell what is going on.
Thanks!
+10Thanks.
+10I've gone ahead and advanced this to the Zapier support team just in case, as you have everything filled out correctly from what I can tell. My guess is they will say something similar that Zoom is complaining because the webinar is missing settings on the Zoom side.
Thank you for your expertise. We are having a real issue understanding the process. Zapier certainly is NOT for a novice let alone an intermediate user.
mbenatar
+10Have you been able to manually register a webinar attendee directly through Zoom (without Zapier)?
+8Hi there, thanks for being patient. I noticed that we replied to your support ticket via email. I just wanted to follow up to ensure that you got the answer you were looking for. If not, please let us know and we'll follow up.
Thanks!
+9Just following up on this thread with the solution to this issue.
The Zoom account has a required field that cannot be updated through the Zap, leading to this issue:
To fix this, you can edit the field "Phone" in Zoom, to make it optional. Right now, the only fields that Zoom displays are "Email", "First Name" and "Last Name". Other fields should be made optional to avoid this issue.
This help page in Zoom which explains how to mark fields required or not: https://support.zoom.us/hc/en-us/articles/202835649-Webinar-Registration-Customization.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
There is no field for "Phone" or "Description"
