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Best answer

Googles forms with files not downloading

  • April 18, 2021
  • 2 replies
  • 169 views

I have a google form which is also uploading files - these files are being stored in google drive - when connecting to zapier - the files are not actually being downloaded but instead am getting “servicelogin” file - assuming zapier did not have access to those files even if there is an associated connection for it.

Best answer by Troy Tessalone

Hi @automationworld 

To use files in Zaps, the files need to be publicly accessible.

Try changing the sharing permissions on the GDrive folder.

You can always test by opening a file link in a private browser to see if it renders or downloads.

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Answer
  • April 18, 2021

Hi @automationworld 

To use files in Zaps, the files need to be publicly accessible.

Try changing the sharing permissions on the GDrive folder.

You can always test by opening a file link in a private browser to see if it renders or downloads.


AndrewJDavison
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  • Zapier Solution Partner
  • June 15, 2021

@automationworld 
Just checking in to see if you still need help with this?