FYI: GDrive triggers are NOT instant, meaning the Zaps can take from 1-15 minutes to fire depending on your Zapier plan.
Also, see this help article:
The New File in Folder trigger has some nuance about what it will trigger on:
Google Files (e.g. Google Doc, Google Sheets etc)
- If a file was created within the folder, the Zap will trigger
- If a file was modified fewer than 4 days ago and moved to the folder, the Zap will trigger
- If a file was modified greater than 4 days ago and moved to the folder, the Zap won't trigger
Non-Google files (e.g. pdf or jpg):
- If a file is directly added to the folder, the Zap will trigger
- If a file is moved to the folder (even if it was added to Google Drive in the last 4 days), the Zap won't trigger
Also, you can't trigger or act upon a folder shared with you, so files added to folders you don't own will not trigger the Zap. The connected account must be the owner.
I’m not 100% sure, but I think the issue is the timestamp of the file being moved into the folder. For testing, I was just picking some random (old) files in my workstation’s Download folder. When I created a new file and uploaded it, the trigger fired as expected. Even though these are “Non-Google Files”, it seems the 4 day criteria still applies.
@EPate - circling back to make sure you got sorted with this configuration! Were you able to move forward?
I have the same issue, though it will typically pick up the files when testing in the zap editor, but it won’t fire when the zap is actually turned on. And yes, the account used in the Zap is the owner of the folder.
Hi @Jeff Hug!
Did you see the help article that @Troy Tessalone suggested above? Not all my files are triggering my new file in folder Zap.
Do any of the circumstances that Troy described apply for you?
The New File in Folder trigger has some nuance about what it will trigger on:
Google Files (e.g. Google Doc, Google Sheets etc)
- If a file was created within the folder, the Zap will trigger
- If a file was modified fewer than 4 days ago and moved to the folder, the Zap will trigger
- If a file was modified greater than 4 days ago and moved to the folder, the Zap won't trigger
Non-Google files (e.g. pdf or jpg):
- If a file is directly added to the folder, the Zap will trigger
- If a file is moved to the folder (even if it was added to Google Drive in the last 4 days), the Zap won't trigger
If it doesn’t look like any of those factors are at play, then the best thing to do is to contact the Zapier Support team so that they can take a closer look at your Zap with you. You can do that using the Get Help form: https://zapier.com/app/get-help
I hope that helps!
Hi @Danvers. Yes, I saw that post, it’s related content, and similar discussions. The scenarios don’t apply and I’ve done testing around different file formats and creation dates. Very inconsistent (and mostly failing) results.
Ah, gotcha @Jeff Hug. Thanks for letting me know and I’m sorry that you weren’t able to find what you need for this. It sounds like the Support team is going to be your best bet here.