Ive set up a zap - connecting an app (bucketio) to Gmail
But when fired, nothing goes to my Gmail account.
This zap works when testing but not when i run for real.
Any ideas why its not working.
Question
Gmail to Zapier- works in testing but not live
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+14- Zapier Orchestrator & Solution Partner
Hi
Check your Zap Runs history details for errors and to see the DATA IN/OUT for each step: https://zapier.com/app/history/
FYI: The Bucket.io triggers are NOT instant, so depending on your Zapier plan it can take from 1-15 minutes for those triggers to fire.
Hi Troy,
What is odd it that I have another zap connected to same app and firing into autopilot - that works just fine.
So it seems its the zap firing into gmail that isnt working.
Sean
+14- Zapier Orchestrator & Solution Partner
If there is NO Zap Runs history for the Zap, then it could mean one of the following:
- Make sure the Zap is turned ON
- Make sure to test with an example that will fire the trigger event
- Make sure to wait at least 15 minutes after testing for the trigger to fire
If you are still having issues, you can open a ticket with Zapier Support here: https://zapier.com/app/get-help
+11- Zapier Solution Partner
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