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Hi,

 

I’m welcoming my new users by sending them an email, and I’d like to follow-up on that thread two weeks later to ask them how they’re doing.

I tried using the “Reply to Email” action from Gmail, but when I try to configure it, the Thread ID does not have the plus sign that allows me to use data from previous steps, I can only use already existing Thread IDs (see screenshot).

How do I reply in step 10 to the email created in step 6?

 

Thank you,

Alejandra

@alestanis 

You have not made the Thread ID dynamic thats why you are not able to map it, Kindly review the image and update accordingly.

 

 


Hi ​@alestanis,
 
We just wanted to see how everything is going with your Zap. Did Mohammad's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.


Hi!

Yes, that worked; I didn’t notice I could select between input sources. I marked it as the answer yesterday :)

 

Thank you Mohammad!


That’s awesome ​@alestanis! We’re glad to hear ​@Mohammad_Shahzaib_Nawaz suggestion did the trick!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗


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