Best answer

Getting a “Not Acceptable” error when attempting to turn on Zap

  • 15 February 2021
  • 3 replies

Userlevel 1

I’m trying to connect zapier with and slack. I manage to connect them and test went well. but I can’t turn zap on I got this message everytime.




Best answer by SamB 13 July 2021, 10:58

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3 replies

Userlevel 7
Badge +14

Hi @SJW 

You can submit a ticket to Zapier Support here:

Userlevel 7
Badge +10

Just checking in to see if you still need help with this? 

Userlevel 7
Badge +11

Just to circle back on this one, it looks like @SJW reached out to Support and they were able to help identify that the error was caused by the connected account only having “read-only" access.


For anyone else that is also seeing this “Not Acceptable” error, you’ll want to check that the account you’re connecting to has full Admin permissions. You can find a breakdown of each role and it’s permissions in here: Permissions by Role


Hope this helps! :)