Freshservice announcement -> RSS

  • 20 December 2022
  • 2 replies

Hello, I would like to retrieve the announcements published on my company's FreshService portal to publish them in an RSS feed.

I can't find the appropriate trigger. Can you help me ? Can we create it?

(I found the action RSS by Zappier)


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2 replies

Userlevel 7
Badge +8

Hi @Nilros 


The way to get those Announcements is to use Webhooks by Zapier. You can check the API Documentation for FreshService here 

Userlevel 7
Badge +8

Hi @Nilros just checking in! I see you gave Moh’s response a thumbs up, did his recommendation work out okay for you?