I currently have two pipelines being used in an inbox on HubSpot and I only want actions to take place if it’s coming from a particular email address. I currently have:
Trigger → New Ticket in Hubspot
Action → Text in Formatter by Zapier
Action → Text in Formatter by Zapier
Action → Text in Formatter by Zapier
Action → Text in Formatter by Zapier
Action → Update Ticket in Hubspot
I know I need a Action→ Only continue if… between the Trigger and Action but I don’t see any contact ID fields being made available even though I’m retrieving it in the Trigger step. Suggestions on how to proceed?
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/9af6d9aa-5b31-4294-8824-680b0ff2c5ba.png)
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/ea5b910d-6552-40aa-aca9-1e2cf4af520a.png)