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Field "Contact" not show up

  • April 21, 2020
  • 6 replies
  • 124 views

Hi,

 

I’ve been using Zapier for integrate Growthlead & Hubspot, but the “Contact” always showing my user name, I already checked the information in Zap is correct, anyone knows how to fix it?

Thanks

Gordon

 

Best answer by nicksimard

Hi @gordon!

My first hunch is that maybe you mapped a field that gives you the account owner (you) instead of the first and last name of the contact. Since you said you did map fields (and didn't just type your name, for example), that’s what I’d suggest looking into. Have you mapped the correct fields from your trigger step?

Would you mind checking on that?

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6 replies

nicksimard
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  • Zapier Staff
  • 2115 replies
  • Answer
  • April 21, 2020

Hi @gordon!

My first hunch is that maybe you mapped a field that gives you the account owner (you) instead of the first and last name of the contact. Since you said you did map fields (and didn't just type your name, for example), that’s what I’d suggest looking into. Have you mapped the correct fields from your trigger step?

Would you mind checking on that?


Danvers
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  • Zapier Staff
  • 3731 replies
  • June 1, 2020

Hi @gordon - were you able to try out Nick’s suggestion? Did it work for you?


nicksimard
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  • Zapier Staff
  • 2115 replies
  • August 19, 2020

Hi @gordon!

I wanted to check in with you on this one, since I don’t see a response to the message that our team had sent you. Did you still need help here or did you manage to resolve things? Please let us know :)


  • New
  • 2 replies
  • August 19, 2020

if you find any good answer please let me know as well 


Liz_Roberts
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  • Zapier Staff
  • 1366 replies
  • August 20, 2020

@oyeusman1997 were you able to try Nick’s recommendation below? Let us know if that does the trick!

“My first hunch is that maybe you mapped a field that gives you the account owner (you) instead of the first and last name of the contact. Since you said you did map fields (and didn't just type your name, for example), that’s what I’d suggest looking into. Have you mapped the correct fields from your trigger step?”


  • New
  • 6 replies
  • February 9, 2021

can you give an example of mapping correctly?