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FB Lead Ad - Zap - Zoom Webinar- No First Name Option

  • 26 May 2020
  • 3 replies

When doing a FB Lead Ad, FB only pulls out the a full_name field.  Zoom Webinar wants a First and Last Name.  How do I either separate the names using Zapier Formatter or something else to satisfy the Zoom requirements.  


Best answer by Noah Manger 27 May 2020, 19:04

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Hi @gantry , Noah from Zapier here.  You have two options:

  1. You can use a formatter step to split the full name. This help doc explains how to do that, and this thread goes through some of the tricky parts that can pop up if users also include one or more middle names.
  2. Alternatively, you could create a new FB Lead Ad form that has separate first and last name fields. Unfortunately you can’t edit an existing form, so you’d need to make a new one and then connect that new one to Zapier.

Hope that helps!