Fathom to Jira Action - possibility to connect more info?

Hey ​@MarkAnton,

Yeah it’s possible. 

Here are all the triggers/actions for Jira in Zapier- https://zapier.com/apps/jira-software-cloud/integrations

Your sample workflow will look something like this-

• New action item trigger
• Looping by Zapier
• Create issue action

Here is a helpful article about Looping in Zapier- https://help.zapier.com/hc/en-us/articles/8496106701453-Loop-your-Zap-actions. This is a sample workflow and you may need to add extra actions like Filter, Formatter etc as workflows are usually personalized to user’s needs. Hope it helps!

PS: If you need more active help, I’m happy to connect through my Zapier Solution Partner page if you’d like to reach out here- https://zapier.com/partnerdirectory/automation-jinn

Hi ​@Sparsh from Automation Jinn 

I have that set up, I am looking for a way to make visible who my customer is in the Jira Board 

Hey ​@MarkAnton.

As said previously, to make the issue available in Jira you will have to follow this-

Your sample workflow will look something like this-

• New action item trigger
• Looping by Zapier
• Create issue action

You can dynamically map the data from the Fathom trigger. Hope it helps!

Hi there ​@MarkAnton 👋 Just wanted to check how you got on with Sparsh’s suggestions here? Was the customer info available to select from the Fathom trigger?

Keep us posted on how it went, want to make sure you’re all set! 🙂