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Fallback feature for AI by Zapier LLMs during failures

  • August 27, 2025
  • 4 replies
  • 39 views

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If the LLM selected in AI by zapier fails, there should be a fallback feature. 

 

LLM failures are happening more and more due to increased usage.  Just got a new error today: Gemini LLM Pro overloaded, please try again later.

 

Most common failure is timed out.

 

How can we get this feature added to roadmap?

 

Best answer by Oxsome

Hey ​@SamB - I actually had a chat with someone and Ive been told the team is dev team is aware and its on the roadmap!  Thank you.

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4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • August 27, 2025

Hi ​@Oxsome 

Best to submit feedback and feature requests to Zapier Support to be logged: https://zapier.com/app/get-help


SamB
Community Manager
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  • Community Manager
  • September 26, 2025

Hey there ​@Oxsome 👋

Just came across this and couldn’t see any feature request submitted for a fallback to be feature to be added to the AI by Zapier app. Would be great to have that added so please do submit that to our Support team as Troy suggested. 🙏

In the meantime, wanted to suggest that you might want to give our error handler feature a try. With it, you could run another AI by Zapier action that has with a different LLM selected if the one using Gemini errors. You can learn more about it here: Set up custom error handling.

Another option worth looking at is Autoreplay. It doesn’t provide a fallback as such, but it will automatically retry the same step, so if the error was temporary it should go through successfully a bit later on.

Hope that helps. Let us know if you give either of those a try and run into any issues, want to make sure you’re all set! 🙂


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  • Author
  • Beginner
  • Answer
  • September 26, 2025

Hey ​@SamB - I actually had a chat with someone and Ive been told the team is dev team is aware and its on the roadmap!  Thank you.


SamB
Community Manager
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  • Community Manager
  • September 29, 2025

Thanks for letting me know ​@Oxsome - that’s great news! 🎉 I’m so pleased to hear that the dev team are working on it. 

Seems like you’re all set for now, but please do reach back out if there’s anything else we can help with. Until then, happy Zapping! ⚡