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Best answer

Facebook Messenger to Zapier integration

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17% found this helpful
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267 replies

Danvers
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  • DanversZapier Staff
  • Zapier Staff
  • 3731 replies
  • January 4, 2021

@amit,  @Erica511 and @Ren I’ve added you all as affected users on this issue, which means that we’ll send you an email when we have an update. Thanks!

E
1 person likes this
  • E
    Erica511
xJBx
  • xJBx
  • New
  • 1 reply
  • January 4, 2021

Same issue here, please add me to the list.

 

Thanks

Danvers
Forum|alt.badge.img+12
  • DanversZapier Staff
  • Zapier Staff
  • 3731 replies
  • January 5, 2021

Hi @xJBx, thanks for your message, I’ve added you to the affected users on that issue 🙂

K
  • kinan
  • New
  • 1 reply
  • January 7, 2021

Please add me to the email list as well 
 

Danvers
Forum|alt.badge.img+12
  • DanversZapier Staff
  • Zapier Staff
  • 3731 replies
  • January 7, 2021

Hi @kinan - I’ve added you to the list of affected users, thanks!

E
  • edccbj
  • New
  • 1 reply
  • January 12, 2021

I am having the same issue.

Liz_Roberts
Forum|alt.badge.img+8
  • Liz_RobertsZapier Staff
  • Zapier Staff
  • 1366 replies
  • January 12, 2021

@edccbj you have been added as well!

D

Hi!

Please, add me to the email list as well 

Liz_Roberts
Forum|alt.badge.img+8
  • Liz_RobertsZapier Staff
  • Zapier Staff
  • 1366 replies
  • January 12, 2021

@amit @Erica511 @Ren you have been added as impacted users and will receive updates via email!

E
1 person likes this
  • E
    Erica511
S
  • sensijam
  • New
  • 1 reply
  • January 13, 2021

I am getting the same error. Could you please add me to your email list as well?

I would like to know when this issue is resolved. Thank you.

Liz_Roberts
Forum|alt.badge.img+8
  • Liz_RobertsZapier Staff
  • Zapier Staff
  • 1366 replies
  • January 13, 2021

Hi @sensijam - I have added you as an impacted user so that you will receive updates via email!

K
  • Karlis
  • New
  • 1 reply
  • January 13, 2021

Hi! I’m experiencing the same issue. Please add me to the notifying list. Thanks!

 

T
  • tcarrao
  • New
  • 1 reply
  • January 13, 2021

I’m also experiencing this error. Please add me to the update email list.

D
  • Duy Cao
  • New
  • 1 reply
  • January 14, 2021

I’m having the same issue. Please add me to the notifying list. Thanks

Liz_Roberts
Forum|alt.badge.img+8
  • Liz_RobertsZapier Staff
  • Zapier Staff
  • 1366 replies
  • January 14, 2021

@Karlis @tcarrao @Duy Cao you have all been added to this list and will be notified via email with updates!

J
  • Jammylad
  • New
  • 2 replies
  • January 20, 2021

Hi, hopefully this gets resolved soon! Glad i found this - been pulling my hair out! :nerd: Looking forward to an update soon.

J
nicksimard wrote:

Hi @john712!

The error you’re seeing is actually a bug with the Facebook Messenger app integration. From the error message, we can derive there is an issue with permission or scope setting, which prevents anyone to turn on their Zap when using that trigger.

Reviewing this, I can see that other users have run into this issue as well, so I'm adding your email to the list of affected users, so that if and once this has been resolved, you'll be the first to know.

Sadly, there is no workaround I can provide here, because this is something that needs to be updated in the backend, and while we don't have a timeline on when this will be fixed, we'll be sure to reach out per email once a resolution has been found.

 @nicksimard I’m experiencing the same. Please add me to the report.

A
  • Adrienne
  • New
  • 1 reply
  • January 21, 2021

Could you please add me to the notification list as well (adrienne@mcgregorltd.com)? I’ve tried setting up a new Zap with this integration and I’m receiving this error message. However another of my colleagues who set up this exact same Zap a couple of years back has no issues. Thanks. 

J
  • jlozadaf
  • New
  • 1 reply
  • January 21, 2021

Hi there, the same issue here. Can you add my email (johnny@hispanicmarketadvisors.com) to the notifications, please? Thanks!

T
  • telecubes
  • New
  • 1 reply
  • January 22, 2021

I have the same issue pleas add me into the email as well.

B
  • Bubba
  • New
  • 1 reply
  • January 22, 2021

Add me to the list as well!

S
  • Steele
  • New
  • 1 reply
  • January 22, 2021
Danvers wrote:

@amit,  @Erica511 and @Ren I’ve added you all as affected users on this issue, which means that we’ll send you an email when we have an update. Thanks!

I have got the same issue, please add me in the notifying list. Thanks!!

P
  • Pavel_Zmk
  • New
  • 2 replies
  • January 23, 2021

Please add me to receive the notification

T

Could you please add me to the list to inform once corrected??

Thanks,

T
nicksimard wrote:

Hi @john712!

The error you’re seeing is actually a bug with the Facebook Messenger app integration. From the error message, we can derive there is an issue with permission or scope setting, which prevents anyone to turn on their Zap when using that trigger.

Reviewing this, I can see that other users have run into this issue as well, so I'm adding your email to the list of affected users, so that if and once this has been resolved, you'll be the first to know.

Sadly, there is no workaround I can provide here, because this is something that needs to be updated in the backend, and while we don't have a timeline on when this will be fixed, we'll be sure to reach out per email once a resolution has been found.

Could you please add me to the list to inform once corrected??

Thanks,

Reply


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