Facebook leads to active campaign

  • 10 June 2020
  • 2 replies



My trigger from Facebook ad lead to Active campaign is pulling the data fine, but have custom fields in the form and created in my CRM and  they do not show up, is there a fix to this? 

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2 replies

Userlevel 7
Badge +12

Hi @Carlos, I’m sorry that you’re having some trouble with your Zap!

You should be able to see custom fields from Facebook Lead Ads, so I’m going to pass this on to the Support Team so that they can take a closer look at your Zap. I’ll be in touch via email shortly to ask you for a couple more details. 



Userlevel 7
Badge +8

Hi @Carlos - 

It’s been a while but we wanted to check back on this issue. I’m afraid we have not heard back from you so we were wondering if you still needing assistance with this issue? Looks like you were able to get in touch with Zapier Support but we haven't yet heard back. 

Please let us know how we may help!