Ever since the UI update, I have been having major problems with Facebook Lead Gen forms.
The platform used to allow you to call a page by using the Page ID but now it does not.
A few of our pages (even some already running zaps) arent pulling through in the zap creation flow.
I have reset connections, cleared my cache, reached out to the client to set up lead access, verified that i am an admin on the page…. everything to no avail.
Is there still a way to force the page call through the page ID? Also, other than requesting lead access (which oddly enough I havent had to do for many other clients) what can I to to get the pages to pull through to Zapier?
Best answer by steph.nView original
Looks like you’ve got a great conversation going with our Support team and they’re helping you out with this! Please continue the conversation there, since they’re able to dig into your Zaps :)
@NMendenhall - It’s been a while but we just wanted to say that it’s awesome that you were able to use the page ID to pull the form through. I understand that the configuration may have not changed, but what you did by reapplying all the settings and enabling the Zap again seems to have worked. Yay for functional Zaps!
I hope you don’t mind as we wish to share this answer with other users who maybe seeking it out. Thanks so much!