Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hi,

 

My Zap between FB leads form and Google Sheet doesn't work although the test zap worked !

 

Any idea ?

Hi @Benelka 

QUESTIONS

  1. Has there been a new FB Lead Ad since your Zap was turned ON?
  2. Can you provide screenshots of how your Zap steps are configured?

Troubleshooting Tips

  1. Check your Zap is ON
  2. Check your Zap app authentications here: https://zapier.com/app/connections
  3. Check your Zap Runs history here for errors: https://zapier.com/app/history/

Check these help articles for the apps

https://zapier.com/apps/facebook-lead-ads/help

https://zapier.com/apps/google-sheets/help

 

If you still need help you can open a ticket with Zapier Support here: https://zapier.com/app/get-help

Just wanted to follow up as @Benelka had reached out to our Support team who were able to identify the cause of the issue. Sharing the solution here in case it’s helpful to others. :)

After submitting a test lead in the Facebook Lead Ads Testing Tool a 103 - CRM access has been revoked from Lead Access Manager error was appearing in the Track Status results section. This error can usually be fixed by resetting the Facebook Leads Access permissions.

We have a guide on how to reset the Facebook Leads Access permissions here: Check your account permissions

Terms & Conditions