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Question

Facebook Lead Ads - ad name and ad set name empty

  • February 23, 2022
  • 1 reply
  • 239 views
A

I connected Google sheet and multiple facebook form, But recent day Ad name and Ad set name is not fetching from facebook form. Even i test , it shows empty. Pls support 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • February 25, 2022

Welcome to the Community, @Abhilash! :relaxed:

I can see you’ve also reached out to our Support team who have suggested checking the permissions for the Facebook Lead Ads account you’re connecting to. This is a great first step, often if the desired options in the Facebook Lead Ads Page and Form fields aren’t available to select, it’s due to insufficient permissions.

More information about the permissions your Facebook Lead Ads account needs to have can be found here: What permissions do I need to use Facebook Lead Ads with Zapier? 

Once you update the permissions make sure to reconnect the account so that the Zap is using a Facebook Lead Ads account connection with the updated permissions.

Hope that helps. Please do keep us in the loop on how you get on!

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