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  • Eventbrite registrant details don’t pull through to Livestorm when the Zap is live
Best answer

Eventbrite registrant details don’t pull through to Livestorm when the Zap is live

B

I am running zaps from Eventbrite to a webinar platform (Livestorm)

When I manually test my zaps, everything is fine and tests okay. However when I sign up on Eventbrite to test the zaps, the registrant details don’t pull through to Livestorm. 

 

Can anyone help??

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Best answer by Troy Tessalone 16 May 2022, 16:21

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Beatfreeks 

Good question.

Help article for using Eventbrite in Zaps: https://zapier.com/help/doc/common-problems-eventbrite

Check your Zap Runs for possible errors on Zap steps.

Check your Eventbrite app connection here: https://zapier.com/app/connections

If you still need help, you can open a ticket with Zapier Support: https://zapier.com/app/get-help

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
B

Hiya Troy,

 

I have tried to address the issues you stated above and none seem to have helped, the connections page doesn’t have any clear signposts for opening a ticket with Zapier Support either?

 

 

Troy Tessalone
Userlevel 7
Badge +14

@Beatfreeks 

Try this link: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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