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Best answer

Error with Slack Shared Channels

  • 10 April 2020
  • 5 replies
  • 615 views
U
Userlevel 1

When trying to use a shared channel as a trigger, I get a “channel_not_found” error, even though it shows up as an option in the dropdown list.

 

Anyone else see this and solved it?

icon

Best answer by Danvers 21 April 2020, 15:12

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

andywingrave
Userlevel 7
Badge +9

I think one org is the primary owner - have you checked whether it was your org or the other who created it? If not, you might not be able to create this zap

U
Userlevel 1

@Saastronomical it was my org that created the shared channel.

Danvers
Userlevel 7
Badge +12

Hi @ugh!

 

Shared channels aren’t supported right now, sorry about that! We do have a feature request open for this and I’ve added you as an interested user. This lets the team know how many folks would like to see this addition and also means that we’ll send you an email when we have an update.

G

I am having the same issue and would like to see this feature

Danvers
Userlevel 7
Badge +12

Hi @Greg_DT - I’ve added you to that feature request, thanks!

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