Question

Error when creating new projects in Harvest: Client doesn’t exist

  • 20 May 2021
  • 1 reply
  • 58 views

Hi,

 

I want to transfer the projects from Salesforce to Harvest using Zap.

But I am facing problem while creating the new Projects.

While transferring the data to create project, I am selecting the ‘Account Name’ as the Custom ‘Client Name’ in Harvest. But while creating the project in Harvest, the Zap is returning ‘The app returned "Client doesn’t exist".

 

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1 reply

Userlevel 7
Badge +12

Hi @INayak 

Can you please include screenshots of how your zap is set up? Generally speaking, most apps require the ID of a client not the name. If the client doesn’t exist in Harvest yet, you may need to include a Create Client action that proceeds creating the project.