I’m working on a multi-step Zap that will trigger when a new urgent case is created in salesforce and will create a new slack channel and send a message to the slack channel.
Step 1: Trigger on new salesforce case. -- This works
Step 2: Filter Action continue only if case.priority = “Urgent”. -- this works
Step 3: Create Channel in Slack with channel name = triage-case-<casenumber> (triage-case-00021983” -- this works and I verified the new channel was created.
Step 4: Send Channel Message in Slack
-- Channel property set to custom using attribute: <Channel Name Normalized:triage-case-00021983)
This results in an error: The channel message could not be sent to Slack. Error from Slack: channel_not_found
Any ideas on what I’m doing wrong or how to get this to work?
