Question

Donorbox error: Authentication failed, and the app returned, "Authentication failed. Check your credentials."

  • 14 August 2023
  • 9 replies
  • 59 views

 


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9 replies

Userlevel 7
Badge +14

Hi @Bookkeeper at the Gathering 

Good question.

Which Zap app are you trying to connect to Zapier?

Try using a new/different private browser.

Donorbox to Quickbooks

 

https://zapier.com/editor/204061270/draft/204061270/setup

 

I’ve tried different browser

 

Thx for any help

Userlevel 7
Badge +14

@Bookkeeper at the Gathering 

We won’t be able to view the Zap via this link.

https://zapier.com/editor/204061270/draft/204061270/setup

 

Please provide screenshots with full context about which app you are trying to connect.

Can you post screenshots with the screen before the error for Donorbox?

 

Userlevel 7
Badge +14

@Bookkeeper at the Gathering 

Links:

 

been there, done that

 

all the help is like reading Greek to a Southern US gal

 

Idk 🤷

Userlevel 7
Badge +14

@Bookkeeper at the Gathering

 

 

Userlevel 7
Badge +14

@Bookkeeper at the Gathering 

Have you tried reaching out to Donorbox Support for help since they likely own/manage their Zap app?