Hi everyone,
In a last ditch attempt to try and resolve my woes I thought the community may be help me with some issues I’m having. I work for a small music college and we’ve been updating our systems and the data we collect (some we are legally obligated to)
For the data collection we’re using JotForms, it’s really customisable and helps since we need to collect specific information and of course, sensitive information.
The issue lies in when I request the data to be sent to the CRM.
To test the process I had my work colleagues submit some dummy forms, now when multiple forms come in, Zapier just sticks to ‘Submission A’ for example, it wont move on to the next submissions. e.g. Submission B, Submission C.
The data does get input into the system but will continue to say ‘example@example.com’ is already on the system.
Does anyone know how to make this process work?
