Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hi,


I have successfully been using Zapier with ThriveCart so that when someone cancels a subscription there is a delay until the last day of the most recent paid for billing period.  This works wonderfully for monthly subscriptions but there is still a problem delaying up to an annual subscription period.  

Is Zapier planning on increasing the delay period to accommodate up to 1 year of delay for annual subscriptions?  I am sure I am not the only one that needs this.  Alternative service providers have been recommended to me that claim to be able to do this but I have been a loyal Zapier customer for around 7 years.  Any plans to update the delay function?  

Thanks

Hi @MikeG 

I Need to Delay a Step Longer Than 1 Month

You can delay an action for up to 31 days. Combining Delay steps to increase that maximum may error and isn’t recommended. Use Google Calendar’s Event Start trigger to create delays for longer than 31 days: https://zapier.com/help/doc/google-calendar-tips-tricks

@MikeG 

Another option is to use Airtable to log these subscriptions: https://zapier.com/apps/airtable/integrations

Airtable has Views.

Views have Filters (e.g. Date = Today)

Views can be used to trigger Zaps.

Hi there, @MikeG!

Thanks for reaching out and sharing your feedback with us.

Creating delays longer than 31 days is something that’s been requested in the past for this integration! While I don’t have a timeframe to offer of when or if this will available I went ahead and added your vote to that request. This way if it does go live you’ll be kept in the loop via email. We’ll also be sure to update this thread as well. 🙂

In the meantime, as Troy mentioned, there is a Google Calendar workaround that may be worth giving a shot! 

I hope this helps!

Thank you @christina.d  for adding my vote.  And I’ll checkout the airtable possibility @Troy Tessalone .

Terms & Conditions