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Hi, I would like to custom the following whatsapp notification:

📦 Good news! Your package is on its way! Track your order with this link: EZ-RL-000000 x14 Veeam Data Platform Advanced Universal Subscription License. 18/06/2025

Instead of saying package on it’s way, can i say like you have a delivery on [date] for [PO number] [Qty] [Item].

Just wondering whether is it possible?

Hi ​@petersim 

Help links for using WhatsApp Notifications Zap app: https://zapier.com/apps/whatsapp-notifications/integrations#help

 

You cannot create your own template within Zapier.
You must use one of the available pre-defined templates to send a message.

 

NOTE: The number of characters in your message, including the template and all of the information you add, cannot exceed 1024.

 

 

Hi ​@petersim! 👋

Did Troy’s reply help to answer your question? 

Keep us posted on how things are going—want to make sure you’re all set. 🙂

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