Hi @MSaye
Most Zap apps are created and managed by the app developer using the Zapier Developer Platform.
You may want to try reaching out to Credly Support for help with their Zap app integration.
The solution may involve using the Credly API: https://www.credly.com/docs
Resources for using app APIs in Zaps:
Thanks. I have. I recieved an initial email back and waiting on a response from them.
Hi there @MSaye 
It’s been a while since your last post here—did you manage to get things resolved with Credly’s Support team? Or did Troy’s other suggestion of connecting to their API do the trick?
Either way, I’d recommend reaching out to our Support team as well to submit a new feature request for those missing evidence to be included. You can do that here: https://zapier.com/app/get-help.
Let us know if you need any further help at all—happy to assist! 