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Best answer

Creating triggers for field updates in Zoho Creator

  • July 7, 2025
  • 5 replies
  • 36 views
P

I am a brand new Zapier user. I use Zoho Creator and want to use Zapier to send out emails in Outlook when certain fields within an existing record are updated. For example, when an account is marked “paid”, I want Outlook to send out an automatic “thank you” letter to the payor.

 

The trouble is that when I go to create my “Trigger” in Zoho Creator, the only option I see is New Record. I don’t see how to make my trigger event something like “Update field in Record”, and then allow me to identify which Zoho form and which field would be the trigger. 

Does anyone have any suggestions of how I can create a Trigger Event in Zoho Creator other than just “New Record”?

Thanks! 

 

 

Best answer by Troy Tessalone

Hi ​@Progreso Apoyo 

You will have to explore using native Zoho Creator workflow automation to trigger a Zap.

https://help.zoho.com/portal/en/kb/creator/developer-guide/workflows/understand-workflows/articles/understand-workflows

 

Try this Zap action: Webhook - Catch Hook

This will generate a unique webhook URL that you can use to configure Zoho Creator to fire with a data payload if Zoho Creator can fire webhooks.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34004 replies
  • Answer
  • July 8, 2025

Hi ​@Progreso Apoyo 

You will have to explore using native Zoho Creator workflow automation to trigger a Zap.

https://help.zoho.com/portal/en/kb/creator/developer-guide/workflows/understand-workflows/articles/understand-workflows

 

Try this Zap action: Webhook - Catch Hook

This will generate a unique webhook URL that you can use to configure Zoho Creator to fire with a data payload if Zoho Creator can fire webhooks.

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
P
  • Progreso ApoyoBeginner
  • Author
  • Beginner
  • 2 replies
  • July 8, 2025

Thank you very much - this is even better than using Zapier! No need to need to link my Outlook! 

JammerS
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  • JammerSZapier Staff
  • Zapier Staff
  • 3527 replies
  • July 9, 2025

Wow! Thank you for confirming that Troy’s resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.

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  • Progreso ApoyoBeginner
  • Author
  • Beginner
  • 2 replies
  • July 9, 2025

Well, actually that is not the case. Instead, it made me realize I didn’t need to link Outlook in order to get Creator to send automatic emails on record updated triggers. So I am not using Zapier for this solution - I am just working within Creator and yes, this solution worked! 

JammerS
Forum|alt.badge.img+6
  • JammerSZapier Staff
  • Zapier Staff
  • 3527 replies
  • July 10, 2025

Hi ​@Progreso Apoyo,

 

Thanks for sharing your solution with the community! It's great to hear that Creator's built-in features allowed you to send automatic emails on record updates without needing Outlook or Zapier. Native tools can often be the most efficient for specific tasks. If you ever need help with Zapier or other integrations, feel free to reach out.

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