Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Creating a Zap from a Jira Service Desk to Live Excel Spreadsheet

  • July 13, 2023
  • 3 replies
  • 84 views
Robynne

I am trying to create a Zap that automatically extracts details from a Live Excel Spreadsheet and then will create and populate a Jira Service desk issue. 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • July 13, 2023

Hi @Robynne 

Good question.

What would be the Zap trigger app/event?

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
Robynne
  • RobynneBeginner
  • Author
  • Beginner
  • July 13, 2023

Hi @Robynne 

Good question.

What would be the Zap trigger app/event?

Hi @Troy Tessalone , I am uncertain which direction to work the Zap. I initially thought that by creating a Jira Service Desk issue I would use that to trigger that Zap and that would then lookup the information in the Live Jira Excel Spreadsheet that holds the required information. Ideally I would like the lookup to then populate fields within the Jira Service Desk issue that was created. I hope I am making sense. 

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • July 13, 2023

Hi @Robynne 

Good question.

Try these Zap steps…

  1. Trigger: Jira Service Mgmt - New Request
  2. Action: Excel - Find Row
  3. Action: Jira Service Mgmt - Update Request

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
Terms & ConditionsAccessibility statement