Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I am trying to create a Zap that automatically extracts details from a Live Excel Spreadsheet and then will create and populate a Jira Service desk issue. 

Hi @Robynne 

Good question.

What would be the Zap trigger app/event?

Hi @Robynne 

Good question.

What would be the Zap trigger app/event?

Hi @Troy Tessalone , I am uncertain which direction to work the Zap. I initially thought that by creating a Jira Service Desk issue I would use that to trigger that Zap and that would then lookup the information in the Live Jira Excel Spreadsheet that holds the required information. Ideally I would like the lookup to then populate fields within the Jira Service Desk issue that was created. I hope I am making sense. 

Hi @Robynne 

Good question.

Try these Zap steps…

  1. Trigger: Jira Service Mgmt - New Request
  2. Action: Excel - Find Row
  3. Action: Jira Service Mgmt - Update Request

 

Terms & Conditions