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Question

Creating a Zap from a Jira Service Desk to Live Excel Spreadsheet

  • 13 July 2023
  • 3 replies
  • 70 views
Robynne

I am trying to create a Zap that automatically extracts details from a Live Excel Spreadsheet and then will create and populate a Jira Service desk issue. 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Robynne 

Good question.

What would be the Zap trigger app/event?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Robynne

Hi @Robynne 

Good question.

What would be the Zap trigger app/event?

Hi @Troy Tessalone , I am uncertain which direction to work the Zap. I initially thought that by creating a Jira Service Desk issue I would use that to trigger that Zap and that would then lookup the information in the Live Jira Excel Spreadsheet that holds the required information. Ideally I would like the lookup to then populate fields within the Jira Service Desk issue that was created. I hope I am making sense. 

Troy Tessalone
Userlevel 7
Badge +14

Hi @Robynne 

Good question.

Try these Zap steps…

  1. Trigger: Jira Service Mgmt - New Request
  2. Action: Excel - Find Row
  3. Action: Jira Service Mgmt - Update Request

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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