About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Creating a New Lawmatics Matter

  • 2 February 2022
  • 3 replies
  • 27 views
A
  • Anonymous
  • 0 replies

I am trying to use a custom form to create a new matter in Lawmatics, but I am CONSTANTLY running into an error saying that Lawmatics is not responding.  This is getting rather old, tiring, and quite frustrating.  

 

Is anyone else having this issue or have any suggestions?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @JColeman 

Please post screenshots with the encountered error and how each Zap step is configured, thanks.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

@Troy Tessalone Im not sure if this is what you are asking for, but this is the error message that I receive every time.  I’ve also included a screen shot of how I’ve set up the matter being created.

 

 

Troy Tessalone
Userlevel 7
Badge +14

Hi @JColeman 

You may have to do a process of elimination to determine if there is a single data points causing the error.

Things to check

  1. Format of Phone Number (e.g. 10-digits)
  2. Format of State (e.g. full name vs abbreviation)
  3. Case Blurb

 

TIP: You should map the Street 2 variable to the Street 2 field

 

If you still need help, try opening a ticket with Zapier Support here: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Terms & Conditions