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Question

Creating a Client within Canopy and assigning a Tag

  • April 22, 2025
  • 2 replies
  • 26 views

I’m trying to create a new business prospect within Canopy after receiving data from Referral Rock. I would like to assign this prospect a specific tag that has been created within Canopy already. It’s the one field that I’m not seeing that’s on the Create a Client window within Canopy. I’m not sure if there’s a work around or if it’s not possible? 

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2 replies

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  • Beginner
  • April 22, 2025

Yes, it's possible to assign a specific tag to a new client in Canopy using Zapier, even if the tag field isn’t directly available in the Create Client step. We can work around this by using additional steps in Zapier after the client is created, allowing us to assign existing tags programmatically using available actions or webhooks supported by Canopy’s API.


SamB
Community Manager
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  • Community Manager
  • May 16, 2025

Hey there, ​@Polymath Development 👋

Just checking in—did the reply from Adil Waqas help to point you in the right direction?  

Keep us posted on how you’re getting on with this, want to make sure you’re all set! 🙂