I’m trying to trigger an automation when someone reschedules in TidyCal but the only options are cancelled, new booking or new contact.
I use the appointment date/time and URL in an email that I send through Active Campaign but I can’t get the rescheduled information.
Am I asking for the impossible?
+14
Hi
Good question.
Wondering if a rescheduled booking would be treated as a new booking.
Does the data returned from a new booking include data points related to a previous booking or some data point to indicate it was created from a reschedule?
To help us, post screenshots with all the returned data points for a new booking.
+8
I’d be curious about what Troy asks as well. If it doesn’t work that way, I can set up a feature request for you.
Hi
Good question.
Wondering if a rescheduled booking would be treated as a new booking.
Does the data returned from a new booking include data points related to a previous booking or some data point to indicate it was created from a reschedule?
To help us, post screenshots with all the returned data points for a new booking.
I didn’t really know how to extract the info. I went into Zapier, went to a booking that was made and copy pasted the info.
This is really not pleasing to the eye. If there’s a way for me to extract the data in a csv or something, please let me know to help you see it better. Thank you for your help.
id
1087637
contact_id
706964
booking_type_id
240215
starts_at
2023-09-08T14:00:00.000000Z
ends_at
2023-09-08T14:30:00.000000Z
cancelled_at
created_at
2023-09-01T21:12:23.000000Z
updated_at
2023-09-01T21:12:23.000000Z
timezone
America/Toronto
meeting_url
https://us06web.zoom.us/j/84337344909?pwd=REJlaWxIcHdQZVc0MkZPMHFSSUgzQT09
meeting_id
84337344909
event_id
location
This is a Zoom web conference
deleted_at
laravel_through_key
59576
slug
m7kjyjx
booking_type
id
240215
user_id
59576
title
FamCal VIP Consultation
duration_minutes
30
padding_minutes
30
disabled_at
created_at
2023-04-14T19:43:25.000000Z
updated_at
2023-09-01T15:15:30.000000Z
url_slug
famcal-vip
description
<div>Personalize your FamCal experience with your VIP session. </div>
price
0.00
deleted_at
google_meet_enabled_at
payment_platform_id
cf822efa-9f9f-4cfb-9dcb-1c493ba3acd9
private
false
latest_availability_days
14
redirect_url
booking_threshold_minutes
120
max_bookings
1
zoom_enabled_at
2023-08-30T19:51:06.000000Z
meeting_url
location
in_gallery_at
booking_type_category_id
email_reminder_subject
Upcoming booking reminder - {{booking_type.title}}
email_reminder_html
<div>Hello {{contact.name}},</div> <br> <div><strong>{{booking_type.title}}</strong></div> <div>With: {{user.name}}</div> <div>Date: {{booking.date}}</div> <div>Time: {{booking.time}}</div> <div>Timezone: {{booking.timezone}}</div> <br> <div>Meeting URL: {{booking.meeting_url}}</div> <div>Location: <br>{{booking.location}}</div> <br> <div>Reschedule or cancel: {{booking.reschedule_url}}</div> <br> <div>Thanks,</div> </div>{{user.name}}</div>
booking_limit
import_source_id
booking_availability_interval_minutes
30
display_seats_remaining
true
recurrence_rule
is_poll
false
slug
1r07d91
localized_price
CA$0.00
formatted_duration
30 minutes
sms_share_url
sms:?&body=FamCal%20VIP%20Consultation%0Ahttps%3A%2F%2Ftidycal.com%2Fmommynmewellness%2Ffamcal-vip
email_share_url
mailto:?subject=FamCal%20VIP%20Consultation&body=FamCal%20VIP%20Consultation%0A%0Ahttps%3A%2F%2Ftidycal.com%2Fmommynmewellness%2Ffamcal-vip
twitter_share_url
https://twitter.com/intent/tweet?text=FamCal%20VIP%20Consultation%0Ahttps%3A%2F%2Ftidycal.com%2Fmommynmewellness%2Ffamcal-vip
linkedin_share_url
https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Ftidycal.com%2Fmommynmewellness%2Ffamcal-vip
facebook_share_url
https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftidycal.com%2Fmommynmewellness%2Ffamcal-vip&description=FamCal%20VIP%20Consultation%0Ahttps%3A%2F%2Ftidycal.com%2Fmommynmewellness%2Ffamcal-vip
email_signature_url
booking_page_url
https://tidycal.com/mommynmewellness/famcal-vip
recurrence_frequency
user
name
Jane Doe
lifetime_pro_at
2023-04-14T19:43:25.000000Z
vanity_path
mommynmewellness
timezone
America/Toronto
time_format
12
language
en
profile_picture_url
https://public-tidycal.s3.us-west-2.amazonaws.com/profile_pictures/Az9xOip6HYq7DtfQWVLqEgy515hM9O3Hu5KXfz2u.png
currency_symbol
$
contact
id
706964
janedoe@hotmail.com
name
Jane Doe
user_id
59576
created_at
2023-08-29T16:50:53.000000Z
updated_at
2023-08-29T16:50:53.000000Z
slug
3o655d9
questions
+14
Is this data from a rescheduled booking?
Next time please post screenshots of the data as it keeps the context, thanks.
Is this data from a rescheduled booking?
Next time please post screenshots of the data as it keeps the context, thanks.
Sorry :-(
It is about 5 screenshots worth. I can post that if it’s better.
Also, this is the data from Zapier for a new booking. When it is cancelled, the cancelled on date is filled in. All other data seems to be the same.
I don’t know how to extract the data for a rescheduled booking.
+14
Try testing with a rescheduled booking and then pull thru that example in the Zap trigger: https://help.zapier.com/hc/en-us/articles/8496310366093
Try testing with a rescheduled booking and then pull thru that example in the Zap trigger: https://help.zapier.com/hc/en-us/articles/8496310366093
That’s the problem. Zapier doesn’t give me reschedule as an event option. And when I do reschedule in TidyCal, the appointment isn’t in the test section of Zapier because it only lists new bookings, cancelled bookings and new contacts.
I’d be curious about what Troy asks as well. If it doesn’t work that way, I can set up a feature request for you.
I think I would need a feature request because Zapier doesn’t give me reschedule as an event option. And when I reschedule in TidyCal, the appointment isn’t in the test section of Zapier because it only lists new bookings, cancelled bookings and new contacts.
+14
Try reaching out to TidyCal Support to get guidance how they handle rescheduled events.
+8
I went ahead and add the feature request and added your vote as an interested user. If anything changes we’ll shoot you an email!
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