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Best answer

Connectwise Notes

  • August 19, 2020
  • 1 reply
  • 216 views
N

We are creating work flows between ConnectWise Manage and WebEx Teams to improve response time on managed service tickets.   It would be extremely helpful to be able to put the CWM notes into the message on teams so we can quickly see what the issue is.

 

Has anyone found a way to get the notes from CWM into a variable we can pass to WebEx?

Best answer by Danvers

Hi @networkvodo7! It looks like it’s not currently possible to get the notes field using the ConnectWise Zapier integration., sorry about that!

We do have a feature request open for this and I’ve added you as an interested user. This lets the ConnectWise team know how many folks would like to see this addition and also means that we’ll send you an email when we have an update.

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    1 reply

    Danvers
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    • DanversZapier Staff
    • Zapier Staff
    • Answer
    • August 31, 2020

    Hi @networkvodo7! It looks like it’s not currently possible to get the notes field using the ConnectWise Zapier integration., sorry about that!

    We do have a feature request open for this and I’ve added you as an interested user. This lets the ConnectWise team know how many folks would like to see this addition and also means that we’ll send you an email when we have an update.

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