Hello, I am trying to set up a new ticket trigger from ConnectWise Manage to a Jira Software board. When a ticket is created in ConnectWise Manage, the description goes into a field called “Initial Description”. This field is available in Zapier, however it does not show any data when it is moved over.
Below is the Jira Software Issue without the data.
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/0dc69033-1e2c-40d6-83d1-dd9fb93fd6e5.png)