Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Asked & Answered Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Clickatell SMS message special characters aren’t correctly encoded.

  • May 21, 2022
  • 5 replies
  • 161 views
A

I am trying to send text messages using a connection to clickatell. However, special characters (mainly ü, ä, ö and ß) aren’t properly encoded (e.g. ß turns into üß).

Is there anyone running a similar setup who can tell me how to properly encode the messages?

Thanks!

Best answer by jesse

Hey @arisesac! I checked with our team and it looks like we have an open feature request for supporting special characters. No ETA for if/when you can expect to see this added, but we’ll followup on this thread as soon as we have any updates to share! I have also added your vote for this, which means you’ll receive an email once it’s added. 🙂

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • May 21, 2022

Hi @arisesac 

Good question.

Have you reviewed this help article from Clickatell?

https://www.clickatell.com/help-center/general/do-you-support-unicode/

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
    A
    • arisesacBeginner
    • Author
    • Beginner
    • May 21, 2022

    Thanks for the fast reply Troy!

    I did actually read this article, but it made me assume that Clickatell would just automatically adjust whatever I throw at it, which is apparently not the case.

    I might need to contact Clickatell Support though. Do you think the issue is more likely to be on their side?

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • May 21, 2022

    @arisesac 

    Yes, Zapier is just a middle man letting your connect apps.

    Clickatell Support: https://www.clickatell.com/contact-support/

     

    ⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
    jesse
    Forum|alt.badge.img+9
    • jesseArchitect
    • Architect
    • Answer
    • May 27, 2022

    Hey @arisesac! I checked with our team and it looks like we have an open feature request for supporting special characters. No ETA for if/when you can expect to see this added, but we’ll followup on this thread as soon as we have any updates to share! I have also added your vote for this, which means you’ll receive an email once it’s added. 🙂

      A
      • arisesacBeginner
      • Author
      • Beginner
      • May 27, 2022

      Hi Jesse!

      Thanks for taking the time and looking into this, appreciate it.

      Great to know you guys are working on it!

      Image: b9641a96c3dbfdb2f98995138fb82b3f

      Build beyond no-code with the Zapier SDK

      Join us on Friday, June 19, 11:30 a.m. ET for a hands-on community build-along where you'll learn the Zapier SDK, follow a live walkthrough, then build your own use case with a Zapier team member in your corner.

      Register now!
      Terms & ConditionsAccessibility statement