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Question

Chatbot source limitations for URLs in the Pro and Advanced plans


I’m just starting to try out chatbot and was amazed that each URL will be counted as a source. For Pro and even Advanced plans 10-20 URLs will use up all sources just by a normal website with a few pages.

Other AI chatbots include sources in millions of characters (“..equivalent of 1000 web pages or 2500 PDF documents...”. Obviously depends on the size of those web pages/PDFs. But 10 URLs… really?

Is this only because it’s still in Beta or what?

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3 replies

ken.a
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  • Zapier Staff
  • 6301 replies
  • January 22, 2025

Hi there ​@EmilK,

It seems you’ve contacted our Zapier Chatbots team regarding this question. If you have any follow-up questions about their suggestion, I’d recommend continuing the conversation with them via email.

Thank you!


I agree with this. I was thinking each knowledge source would be each site, not each page. Seems unlikely that you can train a smart ai bot on 10 sources. 

For example, for the ai chatbot to be useful in my case, it would have to understand data from:

  1. my main marketing site
  2. my API docs site
  3. my community/forum posts site

Only this way it can really be useful, as a user can get all the info in one place.


ken.a
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  • Zapier Staff
  • 6301 replies
  • February 10, 2025

Hi ​@rsi-community,

Thank you for your feedback! I’d recommend sharing this with our Zapier Chatbots team so they can review it. You can reach them directly here: https://npsup.zapier.app/contact-us?product=Chatbots&feedback=Feature%20Request

Hopefully, this helps.