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Change the status order (paid-Unpaid-Returned) on Shopify

  • 20 February 2023
  • 1 reply



I use Cash on Delivery (COD) on my store in Shopify


I want to learn me how can I use Zapier to update the orders from (Unpaid to Paid). Also I want to change the undelivered orders to (Returned)


I get excel sheet every 2 weeks from the shipping company and you know that the change it manually it will be so hard


Best answer by Danvers 20 February 2023, 16:39

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Hi @hoss_noor, welcome to the Community!

Broadly speaking, you can use Transfer to send or process information from something like a spreadsheet into another app. Unfortunately, there isn’t an update order action for Shopify. 

There is an open feature request to add an update order action and  I’ve added you as interested user on that. This lets the team know how many people would like to see this addition and we’ll send you an email when we have an update. You can also follow this community post for updates:


If you’re familiar with using webhooks, this article explains how you can use webhooks to update orders in Shopify: 


I hope that helps and I’m sorry that I don’t have better news for you. Thanks!