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Best answer

Cannot read property 'installation_count' of undefined (throttled)

  • January 15, 2021
  • 4 replies
  • 82 views
Currently Jason
Forum|alt.badge.img+1

I have a Zap that I have shared but when browsing to this URL I get the following error: 

 

Cannot read property 'installation_count' of undefined (throttled)

 

Can anyone help please. I saw a similar post but this was an identified issue 4 months ago. 

 

Cheers

 

Best answer by Currently Jason

Update from Zapier Support: 

 

“Doing some more digging here - I do see we had a bug report opened 7 hours ago where other users were running into this same issue.

The team pushed a fix for it and the bug was closed 2 hours ago.”

 

All working now

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    4 replies

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • January 15, 2021

    @Currently Jason Error messages suggests contacting support if the issue persists, did you contact Zapier Support as a result?

    ⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
    Currently Jason
    Forum|alt.badge.img+1

    @Currently Jason Error messages suggests contacting support if the issue persists, did you contact Zapier Support as a result?

    Nope, I thought I may get a quicker response here but I can do that. 

    Currently Jason
    Forum|alt.badge.img+1

    @Currently Jason Error messages suggests contacting support if the issue persists, did you contact Zapier Support as a result?

    Call logged. I’ll post back here when it gets resolved in case anyone else needs a quick response.

      Currently Jason
      Forum|alt.badge.img+1
      • Currently JasonConnector
      • Author
      • Connector
      • Answer
      • January 15, 2021

      Update from Zapier Support: 

       

      “Doing some more digging here - I do see we had a bug report opened 7 hours ago where other users were running into this same issue.

      The team pushed a fix for it and the bug was closed 2 hours ago.”

       

      All working now

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