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Hello, this is my first time posting. I have a Zap where I am pulling leads from my Facebook ad into my Bonzo CRM system as shown below. In my facebook Ad there is a form where I ask three questions as shown in the second screenshot below e.g. “how soon are you buying” and “which state”. I want to capture these answers in my CRM. However, when I click on my Bonzo step (first screenshot below) I can see all the basic data from Facebook highlighted in yellow such as Full name, Ad name etc. etc. but not the specific three answers that the leads are filling in on the facebook Ad. Can someone let me know if this is possible? Or does Facebook not push this data at all to be captured by Zapier?

 

 

 

 

 

 

 
 
 

Hi @mmcva 

Help links for using FB Lead Ads in Zaps that provides guidance: https://zapier.com/apps/facebook-lead-ads/help


Hello Troy, I sifted through a lot of information that is in the link that you provided but I am unable to find my specific answer to my issue above. Would you be so kind point me to a specific article? … or if someone can help here directly?

 
 
 

Hi there @mmcva,

It looks like you’ve reached out to our Support Team about this and they replied with a suggestion. I’ll share details of the suggestion here in case it’s helpful:

I checked the latest Zap run and it looks like the lead questions are already pulling up. See the screenshot below.
 

 
(Click here to view larger)
 
Please feel free to reach out if you need further assistance or have questions.

If you’ve got any questions regarding their suggestion it would be best to continue the conversation with them over email. If you can’t locate their reply I’d recommend searching your spam/junk folder or searching your inbox for any emails from zapier.com in case. Sometimes their emails can end up in the spam/junk folder by accident.

I appreciate your patience and understanding.