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Cannot connect GiveWP plugin. Does not accept API, app returned "invalid inquery".

  • 18 February 2021
  • 1 reply

I am attempting to connect the GiveWp plugin to set up automation with Salesforce. When I go to set up the access to the GiveWP plugin, I enter the API information, but receive an error that says “authentication failed: The app returned “Invalid query.”. I am not sure where my issue would be. I have checked to ensure that the Zapier addon from GiveWP is installed correctly on my Wordpress site, and it shows that it is working properly.

Thank you for your help!




Best answer by steph.n 23 February 2021, 04:17

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Hi there @HNF20 - Thanks for writing to us. It looks like this is a bug within the Give integration. However, this bug can only be resolved by the Give team. I’ve alerted the report that you’re experiencing this issue, but it would likely be best if you contacted the Give support team directly to amplify the bug report.