Hi team - I joined Zapier by mistake last week and I would like to cancel and get a refund back. Can you please help?
Thanks a lot!
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+11- Community Manager
- 9662 replies
Hi
Sorry to hear you’re looking to cancel. For this type of question, our Billing and Accounts team will be the best folks to help, as we in the Community don’t have access to your account details. You can reach them here: https://zapier.com/app/get-help (select Accounts, pricing, and billing).
In the meantime, you might find our Cancel your plan guide helpful.
Hope this points you in the right direction! If there’s anything I can do to help with any issues you might be having in your Zaps, just let me know—I’d be happy to lend a hand. 🙂
- Beginner
- 58 replies
No worries that kind of thing can happen. Since the subscription was made by mistake, the best next step is to contact Zapier’s support team directly. They’re pretty responsive and should be able to help with the cancellation and refund, especially if it's recent.
You can contact them here: https://zapier.com/app/get-help
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