I have a zap that starts in Mailchimp and ends in Salesforce. 99% of the Mailchimp subscribers are already contacts in Salesforce. Occasionally, one may be a lead not yet converted to a contact. The 2nd task of my zap searches Salesforce for a contact with the Mailchimp subscriber’s email address. In the case of a lead, the task fails.
I am rather new with Zapier, but shouldn’t I be able to configure it to alert me of such a failure? or do I need to set up a separate zap to do that?
Thanks!
I may have answered my own question. My profile had “Send Alerts on Failed Trigger” set to “Repeated”. I’ve changed it to “Always”.
Watch out, those alerts are only going to come through when the trigger on your zap fails, not a subsequent search step.
You’ll want to set up another zap with a “Zapier Manager->New Halted Task” trigger… that will alert you when needed.
https://zapier.com/apps/zapier-manager/integrations
I created a zap template for this use case. You can find the link + instructions here:
https://www.luhhu.com/blog/zap-task-halted-alert
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